AI Enablement
The last five years have witnessed a tremendous surge in artificial intelligence applications, and it has spread horizontally and vertically in all electronic services and control technologies. These technologies have contributed to solving a huge number of previous technical problems and have significantly raised service levels. E-governments have benefited from these applications to varying degrees. There are ministries that have raised the level of customer service to very advanced levels thanks to chatbot services, linguistic analysis, and time-saving in routine services, among others.
Artificial intelligence technologies have become a key part of governments’ national innovation strategies and artificial intelligence is also an element of the strength of organizations in digital transformation.

With Tamkeen...
We will support in the service activation of the EA unit, setting its operational plan, building its services and operation models, helping build its knowledge repository using formal models, and providing training and knowledge transfer to organization assigned team.
AI Enablement Benefits
- Increase quality of services delivery and efficiency of process execution.
- Improve customer experience.
- Leverage big historical data to support decision making.
- Support innovation and creativity and sustained models.
- Support government increased maturity.
Scope of Service Work
- Evaluating the maturity of the use of modern technologies.
- Develop an artificial intelligence strategy.
- Analysis and proposal of AI uses cases in the organization.
- Prototype and implementation of some AI use cases.
- Determine AI infrastructure requirements.
- Establishing and qualifying the AI unit.
- Awareness and change management.
- A mechanism for measuring and demonstrating the maturity of the use of AI.
- Training and Certification for workforce.